order cancellation
 

{% if billing_address.name %}Dear {{ billing_address.name }},{% endif %}

 

Your order {{ name }} was cancelled {% case cancel_reason %}{% when 'customer' %}at your request.{% when 'inventory' %}because we did not have enough stock to fulfill your order.{% when 'fraud' %}because we suspect it is fraudulent.{% when 'other' %}due to unforseen circumstances.{% endcase %}

{% if financial_status == 'voided' %}Your payment has been voided.{% elsif financial_status == 'credited' %}Your payment has been refunded.{% endif %}

 

Please contact one of our customer care representatives at (877) 824-0181 if you have any questions about this order.

 

Sincerely,

Customer Care Manager

{{shop_name}}